Frequently Asked Questions
Where will the lessons take place?
You choose the location that suits you best! Lessons can be held in your home, at the tutor’s location, or anywhere you both agree upon. All sessions are in-person, offline, and with a tutor of your choice.
What are the lessons cost?
Pricing varies based on your area, lesson duration, and the number of students. We offer discounts for multiple students.
How can I pay for my lessons?
Payments can be made securely via bank transfer. You won’t pay for lessons until we’ve connected you with a qualified tutor and you’re ready to begin. We also monitor lesson delivery and provide support in case of any issues.
Do you have a refund policy or guarantee?
Absolutely. If you're unsatisfied after the first lesson, we’ll replace the tutor at no additional cost or refund your balance. We stand by our commitment.
How do you ensure quality and safety?
Our tutors undergo multiple screening steps, including identity verification, competency assessments, and interviews. We perform criminal background checks and require two reputable guarantors, especially for students under 18. Tutors are rated by clients, and only those with ratings above 70% continue working with us.
How quickly can I get a tutor in my area?
We have numerous verified tutors across all our specialties. If we have a tutor available in your area, you could start as soon as tomorrow. If not, it may take up to two weeks to find the right match for your needs. Just place a request, and we’ll take it from there.